You will receive your room access code on the day of arrival. Simply enter the code at the entrance and your room door to check in quickly and securely.

Check-in starts from 3:00 PM.

Check-out is before 12:00 PM midday.

Yes, our self check-in system allows 24/7 access, so you can arrive at any time after check-in.

Yes, luggage can be left at our nearby location if arranged in advance. Please contact us before arrival to organise this.

No parties or events are allowed. We aim to provide a quiet and comfortable environment for all guests.

Yes. We operate a quiet hours policy from 10:00 PM to 8:00 AM.

Guests causing disturbance may be asked to leave without refund.

No. Smoking is strictly prohibited inside the building. A cleaning fee may apply if smoking is detected.

Yes, fresh towels and clean bedding are provided for every stay.

Yes, free high-speed WiFi is available throughout the property.

Cleaning is provided between stays. Additional cleaning can be arranged upon request.

For guests arriving by car:

NCP Birmingham Horsefair (behind the building) - Bow St, Birmingham B1 1DW

Plus two paid street parking spaces in front of the property (first-come basis)

Yes, Stay Hub City Centre is located in the heart of Birmingham, close to shops, restaurants, and transport links.

Yes. Each guest receives a private access code, and the building is monitored for safety.

Please contact us immediately, and we will assist you.